Our services
Enterprise solutions built for growth
From SYSPRO implementation to managed IT, we deliver end-to-end ERP work with precision, minimal disruption and fast adoption — on live businesses that can't afford downtime.
SYSPRO implementation
End-to-end ERP implementation
We help businesses implement powerful, scalable SYSPRO solutions — configured, deployed and optimised for maximum value.
Business process mapping
We assess current workflows and design optimised process structures for efficiency and digital transformation — before anything is configured.
System configuration
Modules, workflows, dashboards, permissions and reports configured to fit your exact operational needs rather than a generic template.
User training & documentation
Hands-on training sessions and written documentation, so the system is genuinely adopted rather than worked around.
SYSPRO integration
Seamless integration with HRMS, CRM, eCommerce, WMS, logistics and custom systems via APIs — so data is entered once.
Ongoing support
Continuous post-implementation support including troubleshooting, performance tuning and version upgrades.
Reporting & BI tools
Customised MIS reports, analytics dashboards and data visualisations for better decision-making — and a natural on-ramp to XoreQL.
Migration services
Seamless SYSPRO migration
Move your systems to modern, scalable environments without disruption. A structured roadmap, precise execution and complete validation at every checkpoint — because the business keeps running while you migrate.
- Legacy ERP to SYSPRO — structured, low-risk approach with business continuity throughout
- SYSPRO version upgrade — improved performance, security posture and access to newer features
- On-premise to cloud — AWS, Azure or private cloud, with reduced maintenance overhead
- Module-wise migration — finance, inventory and manufacturing moved in priority order
- Custom integration migration — every connected system keeps working through the cutover
- Post-migration validation — testing, performance tuning and user readiness checks before sign-off
Phase 1 · Assessment
Current-state audit, data quality profiling, integration inventory, risk register
Phase 2 · Finance
GL, AP and AR migrated and reconciled against the legacy balances
Phase 3 · Inventory
Stock codes, warehouses and movement history, with counts verified post-load
Phase 4 · Manufacturing
BOMs, routings and work-in-progress moved with production continuity maintained
Phase 5 · Validation
Parallel run, reconciliation, performance tuning, user readiness sign-off
Managed services
Trusted managed IT services
End-to-end IT services that keep your systems secure, efficient and available — so your team can think about the business instead of the infrastructure.
Proactive monitoring
Continuous monitoring of systems, servers and applications so issues are detected and resolved before they reach your users.
Tailored service plans
Flexible packages built around your actual infrastructure, budget and operational needs — not a fixed tier list.
Security & compliance
Layered security controls, continuous threat monitoring and regular compliance checks against your obligations.
End-to-end IT management
Network management, security, backups and cloud services handled as one estate, with complete transparency on what's happening.
24/7 helpdesk
Round-the-clock technical support so a problem at 2am doesn't become a lost shift at 6am.
Certified team
Specialists with real industry experience applying established practices — reliable, scalable IT support you can plan around.
Integration solutions
SYSPRO integration & add-ons
Purpose-built extensions we've delivered on real SYSPRO estates — available to adapt for yours.
SYSPRO EFT transfer integration
Secure electronic fund transfers with Swift format integration. Automated payment workflows that remove the manual step where banking errors get introduced.
SYSPRO — ZRA / TRA / URA
Full tax compliance with automated invoice submission, QR code printing, bulk uploads and EFD architecture compliance for Zambian, Tanzanian and Ugandan revenue authorities.
Vendor portal & custom apps
Self-service vendor portal, barcode integration, Spindle (Draycir) document automation and custom sales order tools built around how your team actually works.
Fleet management system
All-in-one logistics platform covering sales orders, GRA management, freight tracking, rate masters and real-time alerts — connected back into SYSPRO.
FAQ
Frequently asked questions
Yes. XoreAI integrates with both on-premise and cloud SYSPRO environments. Our framework connects securely regardless of how SYSPRO is hosted, ensuring smooth data exchange and real-time synchronisation.
A typical project takes 4 to 12 weeks, depending on workflow complexity, the modules involved and the customisation required. We follow a structured process — assessment, configuration, testing, then deployment.
Yes. We provide comprehensive post-migration training and ongoing support through hands-on sessions, written documentation, helpdesk assistance and continuous optimisation after go-live.
No. ERP implementation, integration, migration and managed IT are standalone services, and most of our engagements are exactly that. Our products exist because of that work, not the other way round — if a product happens to fit your problem we'll say so, and if it doesn't we won't.
Transform your ERP operations
Talk to our consultants about real-time data, automation and smarter workflows — starting from where your systems actually are today.